IAABO Basketball Officials,
IAABO is participating in a new technology platform called RefQuest Plus. The nature and intended use of RefQuest Plus is to provide a private forum for collaboration and interaction. In addition, RefQuest Plus will serve as a platform for IAABO to post content in various forms throughout the year. Content will be delivered to you as Training Video's, You Make the Call Play's and Single Clips.
RefQuest Plus completed the IAABO launch to all officials earlier today.
What Happen's Next?
All officials should have received an email from RefQuest Plus.
If you're new to RefQuest Plus, you will need to do the following when you receive the email:
- Click "Reset Password" on the link in the email
- Enter your email address (the same email address your RQ email was sent to)
- You will enter your new password
(It should automatically take you here)
Mobile Friendly
RefQuest Plus is extremely mobile friendly! Feel free to access on your handheld device. Of course, you can still use your tablet, PC or MAC.
Troubleshooting
1: Website: Users must use the RefQuest Plus site, which is
plus.refquest.com. This site is different from existing public site, which is
refquest.com
2: Web Platform: Internet Explorer doesn't work well (barely at all) with our site. 99% of people don't use Internet Explorer, but for the 1% that do, they will have problems.
3: Firewalls: Officials that try to access RefQuest Plus at work can run into firewalls. Firewalls are a way that businesses, usually schools, government agencies, etc, control the websites their employees can access. If you can't access
plus.refquest.com at work, you have a couple options. 1) Contact your IT representative at work and let them know you'd like to access
plus.refquest.com. 2) Use your phone to access the site at work. Be aware, you work WiFi may also have a firewall built-in.
4: Spam Folder: From time to time, your invitation to join RefQuest Plus email ends up in your SPAM folder.
If you have
any issues, please send an email to
info@refquest.com and a member of the RefQuest team will contact you shortly.